What counts as 'normal wear and tear'?

Normal wear and tear includes minor scuffs on walls, small nail holes from hanging pictures, carpet worn from normal foot traffic, and faded paint after 2+ years of tenancy. Landlords cannot legally deduct for these in most states. DepositHawk checks each item against your state's legal standard.

What if my landlord already sent me a deduction list?

That's exactly what the Demand Letter plan is for. Enter each deduction, and we generate a letter challenging each one individually with the specific statute or case law that makes it impermissible.

What if the deadline has already passed?

You may still recover your deposit even after the deadline, but you likely lose the penalty multiplier (2x or 3x damages) in most states. DepositHawk will tell you exactly what you can still recover.

No. Small claims court is designed for self-represented parties. Most security deposit cases settle after a demand letter — landlords often comply rather than appear in court.

Is this legal advice?

DepositHawk provides legal information — the actual statutes, deadlines, and penalty structures for your state — not legal advice. For complex situations or large amounts, consulting an attorney is always an option.

How much can I recover?

In Texas: up to 3x the withheld amount plus $100. In California: up to 2x the deposit amount. In New York: actual damages. The amount varies significantly by state — DepositHawk calculates your maximum recoverable amount before you decide to proceed.

Last updated: April 2026Researched by DepositHawk Research Team

Apartment Application Fees in Massachusetts — What's Legal

Massachusetts caps apartment application fees at $0 under Mass. Gen. Laws ch. 186 § 15B.

Mass. Gen. Laws ch. 186 § 15B

Application fees are prohibited in Massachusetts.

Landlords in Massachusetts cannot charge any application fee. If a landlord asks you to pay one, they are violating Mass. Gen. Laws ch. 186 § 15B.

•The Law

What Massachusetts Law Says About Application Fees

Massachusetts prohibits application fees entirely. Landlords can only charge first/last month rent, security deposit (max 1 month), and lock change fee.

•Refund Rules

When Can You Get a Refund?

Massachusetts prohibits landlords from charging any application fee. The only fee a landlord can charge before move-in is a lock change fee.

•What's Legitimate

What Should an Application Fee Actually Cover?

Credit check: $10-$15 (actual cost from credit bureaus)
Background check: $15-$25
Verification of employment and rental history: $5-$10
Administrative processing: $5-$10
Reasonable total: $35-$60

A typical tenant screening costs landlords $30-$50 for credit, background, and reference checks combined. Application fees significantly above this range may include profit for the landlord.

•Red Flags

Red Flags to Watch For

Application fee over $75 with no breakdown of costs
Landlord refuses to provide a receipt
Fee collected before the unit is actually available
Multiple applications accepted for the same unit (collecting fees from many applicants)
Non-refundable "holding deposit" disguised as an application fee
Fee charged but no screening actually performed

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About DepositHawk — DepositHawk is the renter's command center. Free tools to check your rights, audit your fees, and verify your rent. 50-state coverage.

●Frequently Asked Questions

Frequently Asked Questions

How much can a landlord charge for an application fee in Massachusetts?

Massachusetts caps application fees at $0 under Mass. Gen. Laws ch. 186 § 15B. Any amount above this is illegal.

Can I get my application fee refunded in Massachusetts?

Yes, in some cases. Massachusetts prohibits landlords from charging any application fee. The only fee a landlord can charge before move-in is a lock change fee.

What should an application fee cover?

A legitimate application fee should cover the cost of a credit check ($10-$15), background check ($15-$25), and verification of rental history. If the fee significantly exceeds these costs, the landlord may be pocketing the difference.

What are red flags when paying an application fee?

Watch out for: fees over $75 in states with no cap, landlords who refuse to provide a receipt, collecting fees for units that are not actually available, charging a fee without performing a screening, and charging non-refundable "holding deposits" disguised as application fees.

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DepositHawk is not a law firm and does not provide legal advice. Information and documents are for informational purposes only. No attorney-client relationship is created. Consult a licensed attorney for advice specific to your situation.